Cookie policy.

What's a cookie?

A "cookie" is a piece of information that is stored on your computer's hard drive if you agree to this and which records how you move your way around a website so that, when you revisit that website, it can present tailored options based on the information stored about your last visit. Cookies can also be used to analyse traffic and for advertising and marketing purposes.

For more general information on cookies, please see All About Cookies. 

Cookies are used by nearly all websites and do not harm your system.

We are required to obtain your consent for all non-essential cookies used on our website. You can block cookies (including essential cookies) at any time by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block essential cookies you may not be able to access all or parts of our site.

How do we use cookies?

We use cookies to track your use of our website. This enables us to understand how you use the site and track any patterns with regards how you are using our website. This helps us to develop and improve our website as well as products and / or services in response to what you might need or want.​

Our website is hosted by Squarespace. Squarespace uses cookies for important reasons, such as:

  • To provide a great experience for visitors and customers.

  • To identify registered members (users who registered to this site).

  • To monitor and analyse the performance, operation and effectiveness of Squarespace’s platform.

  • To ensure the platform is secure and safe to use. 

Cookies are either:

1. Session cookies: these are only stored on your computer during your web session and are automatically deleted when you close your browser – they usually store an anonymous session ID allowing you to browse a website without having to log in to each page but they do not collect any personal data from your computer; or

2. Persistent cookies: a persistent cookie is stored as a file on your computer and it remains there when you close your web browser. The cookie can be read by the website that created it when you visit that website again. We use persistent cookies for Google Analytics.

Cookies can also be categorised as follows

1. Strictly necessary / 'Essential' cookies: These cookies are essential to enable you to use the website effectively, such as when buying a product and / or service. Without these cookies, the services available to you on our website cannot be provided. These cookies do not gather information about you that could be used for marketing or remembering where you have been on the internet.

2. Performance cookies: These cookies enable us to monitor and improve the performance of our website. For example, they allow us to count visits, identify traffic sources and see which parts of the site are most popular.

3. Functionality cookies: These cookies allow our website to remember choices you make and provide enhanced features. For instance, we may be able to provide you with news or updates relevant to the services you use. They may also be used to provide services you have requested such as viewing a video or commenting on a blog. The information these cookies collect is usually anonymised.

4. Targeting cookies: These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests.

5. First and third party cookies: First party cookies are cookies set by our website. Third party cookies are cookies on our website that are set by a website other than our website, such as where we have adverts on our website or use Facebook pixels so that we can show you relevant content from us when you are on Facebook.

The following is a list of cookies that Squarespace (our web hosting platform) uses:

Necessary and required cookies

_acloggedin

  • Supports login by Acuity Scheduling client if the client has an account

  • January 1, 2025

ACUITY_CART

  • Stores details about a client's package, gift, or subscription purchase, including the item purchased and the quantity

  • Only applies to the new scheduler

  • Type: localStorage

  • No expiration

_client_acloggedin

  • Supports login by Acuity Scheduling client if the client has an account

  • January 1, 2025

_dd_cookie_test

  • Tests if cookies are supported

  • Expires instantly

_dd_s

  • Tracks browser errors

  • Four hours

_dd_site_test

  • Tests if cookies are supported

  • Expires instantly

_grecaptcha

  • Helps reduce spam in Acuity Scheduling

  • Type: localStorage

  • No expiry

_ssid

  • Remembers devices for anti-fraud purposes

  • Four years

CART

  • Shows when a visitor adds a product to their cart

  • Two weeks

CHECKOUT_WEBSITE

client_username

  • Remembers a logged in Acuity Scheduling client's username between visits

  • One year

clientUser

  • Stores the Acuity Scheduling client's username, OAuth2 Access Token, and OAuth2 Refresh Token. This cookie is required for functionality of logged-in clients

  • 30 days

Commerce-checkout-state

  • Stores state of checkout while the visitor is completing their order in PayPal

  • Type: sessionstorage

  • Session

Crumb

hasCart

  • Tells Squarespace that the visitor has a cart

  • Two weeks

Locked

  • Prevents the password-protected screen from displaying if a visitor enters the correct site-wide password.

  • Session

orderStatusSessionToken

  • Authenticates a visitor who logs into an order status page.

  • One year

PHPSESSID

  • Securely authenticates a visitor during their checkout in Acuity Scheduling

  • One month

RecentRedirect

  • Prevents redirect loops if a site has custom URL redirects. Redirect loops are bad for SEO.

  • 30 minutes

remember_client

  • Remembers Acuity Scheduling client’s login details if they have an account

  • 365 days

siteUserCrumb

SiteUserInfo

SiteUserSecureAuthToken

  • Authenticates a visitor who logs into a customer account

  • Three years

squarespace-announcement-bar

  • Prevents the announcement bar from displaying if a visitor dismisses it

  • Type: localStorage

  • Persistent

squarespace-likes

  • Shows when you've already "liked" a blog post

  • Type: localStorage

  • Persistent

squarespace-popup-overlay

  • Prevents the promotional pop-up from displaying if a visitor dismisses it

  • Type: localStorage

  • Persistent

squarespace-video-player-options

ss_performancecookiesAllowed

  • Remembers if a visitor agreed to placing Performance and Analytics cookies on their browser, if your site has a cookie banner and is restricting the placement of cookies

  • 30 days

ss_marketingcookiesAllowed

  • Remembers if a visitor agreed to placing Marketing cookies on their browser, if your site has a cookie banner and is restricting the placement of cookies

  • 30 days

ss_sd

Test

  • Investigates if the browser supports cookies and prevents errors

  • Session

TZ

  • Enables a Acuity Scheduling client’s appointments to display correctly based on their time zone preferences.

  • Type: localStorage

  • Persistent

Analytics and performance cookies

This is a list of analytics and performance cookies that Squarespace uses.

ss_cid

  • Duration: Two years

  • Identifies unique visitors and tracks a visitor’s sessions on a site

ss_cpvisit

  • Duration: Two years

  • Identifies unique visitors and tracks a visitor’s sessions on a site

ss_cvisit

  • Duration: 30 minutes

  • Identifies unique visitors and tracks a visitor’s sessions on a site

ss_cvr

  • Duration: Two years

  • Identifies unique visitors and tracks a visitor’s sessions on a site

    ss_cvt

  • 30 minutes

  • Identifies unique visitors and tracks a visitor’s sessions on a site

You can alter your cookie preferences at any time by adjusting the sliders on the cookie banner. 

Please refresh your page to ensure that the new settings have taken effect.

You can also control your cookie settings through your web browser.

The following links explain how to access cookie settings in various browsers:

  • Cookie settings in Firefox

  • Cookie settings in Internet Explorer

  • Cookie settings in Google Chrome

  • Cookie settings in Safari (OS X)

  • Cookie settings in Safari (iOS)

  • Cookie settings in Android

You can opt out of being tracked by Google Analytics across all websites, by going to http://tools.google.com/dlpage/gaoptout.

If you have any questions about the cookies that we use, feel free to email us at rosamundyoxall@protonmail.com.